The Island: Castaway®

Quention: I’ve just started the game and it doesn’t let me do anything! I can call Menu and that’s all. What should I do?
Answer: Keep in mind that before you can start the game, you are to pass the tutorial steps. Note that there is no way to skip or bypass them. Please, follow the instructions above the character at the game screen.
You can get through the tutorial in the following way:

  • Use pinch to zoom in (touch the screen of your device with two fingers and slide them in the contrary directions).
  • Use pinch to zoom out (touch the screen with two fingers and slide them toward each other).
  • Tap on the part of the beach you want to go. Your character will move there.

After you finish the tutorial, your adventure will start.


Question: I’m in chapter 4. I can’t find the edelweiss needed for the antidote to cure Mike. What am I to do?
Answer: Please talk to Phato. He will tell you that the edelweiss is in the northern cave in the mountains. When you come into the cave, please walk straight ahead and you will see it in a large crevice between two tall rocks.


Question: I can’t complete the quest in chapter 4 where Boguro asks me to bring her the fuki. I’ve already got some, but the game won’t recognize it! What should I do?
Answer: Please be informed that you can pick fuki Boguro wants in the planter above the Village. You can’t grow or buy it.


Question: I can’t find all Sacred Statues! Any hints?
Answer: Please be informed that 12 Statues are located in the following places:
Osanjin - Central Beach: northwest in the grass by the water.
Olukun - Northern Beach: west behind a tree.
Oduduva - Western Forest: by the ramshackle huts.
Tano – Northwestern cave on the way into the mountains: about half way to the exit on the other side.
Dungu – Mountains: in the northeast.
Otau - Northern Forest.
Ifa - Central Beach cave: off to the right, past where you find John.
Obiem – Northern cave: behind edelweis.
Obatala - New cave: off to the left.
Olorun - Heart of the Island: behind the lemon tree.
Oke – Swamp: on the northern end.
Oshumare - Heart of Island cave.
Have a look at screenshot attached where all locations of the statues are circled in yellow.

castaway_map.jpg


Question: I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?
Answer: Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.
Sorry for the inconvenience.


Question: I have questions regarding Payments. What should I do?
Answer: If you´re having problems with payments, please contact Amazon Appstore Customer Service
In spite of our willingness to help, we won´t be able to assist you in such requests since Amazon Appstore issues are not connected with our games and are to be resolved by Amazon Appstore Customer Support specialists.


Question: How can I speed up game downloading?
Answer: Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for game downloading because there are restrictions on size of downloading files while using 3G connection. These restrictions can be specified within your mobile service provider.

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